How To Archive A Case (Project)

Modified on Wed, 28 Oct 2020 at 10:26 AM

To close (archive) a case, in the "Cases (Projects)" tab, select the case in the left side panel, click on "Case Details/Edit",  click on the Archive button on the right side. The closed case will not appear in the Cases (Projects) list.   
 
To Re-open a closed case, click on the "Cases (Projects)" tab, in the search box, enter the name (or a few letters contained in the case name or enter % after unchecking the checkbox next to the searchbox) of the case, select the case in the left side panel, click on "Case Details/Edit", click on the UnArchive button on the right. 

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