Recording Invoice Payments in Multiple Payer Cases
Q:
I have a matter where there are six different payers. When I go to post the payment from one of the payers, there is no place for me to select the correct payer. Thus, the payor and client's balances are off. How do I do this.
A:
1. First, if not already done so, please go to the Cases (Projects) tab, select the case and under Edit Case tab on the right, enter different payers (except the one already entered as primary client).
2. When entering payments, the system will ask you to select the name of payer making that payment and will keep track of payments from different payers automatically.
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