Email is already in use message when adding a staff member
Casefox
started a topic
over 5 years ago
Generally this happens when individual staff members create their own independent CaseFox accounts. Please visit the login page, then click on Forgot Password link. Retrieve the password for the email in question. Login using that email and retrieved password. Click on Settings/Tools/Reports -> Payment Options and click on Delete Account.
Casefox
Generally this happens when individual staff members create their own independent CaseFox accounts. Please visit the login page, then click on Forgot Password link. Retrieve the password for the email in question. Login using that email and retrieved password. Click on Settings/Tools/Reports -> Payment Options and click on Delete Account.