Email is already in use message when adding a staff member

Posted about 7 years ago by Casefox

Casefox Admin

Generally this happens when individual staff members create their own independent CaseFox accounts. Please visit the login page, then click on Forgot Password link.  Retrieve the password for the email in question.  Login using that email and retrieved password.  Click on Settings/Tools/Reports -> Payment Options and click on Delete Account.  

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