<p>We understand that you had many other choices before you decided to signup for <a href="http://www.casefox.com">CaseFox</a> (<strong><span>Legal Time and Billing Software</span></strong>).  We also understand we are not a monopoly or a oil company and that we cannot stay in business for too long without keeping our clients satisfied.  We will do our best to address your concerns in the timely fashion.  </p>