Account Users and Permissions
CaseFox legal billing software supports the following
user roles, at present.
1. Administrator: Full access. The initial user
(entered during the signup) always remains an administrator (but can be
changed). Other users may be created and assigned an "administrator"
role.
2. Contract Staff (Show Amounts): Users of this
role type can enter time/expenses in specifically assigned case(s). This type
of user will not see any other data except his own time/expense entries
including amounts.
3. Normal Staff: A user of this type can see his
tasks, enter and view his own time/expenses (including amounts), view client
and case information of specifically assigned cases.
4. Contract Staff (Do Not Show Amounts): Same as
Contract Staff (Show Amounts) except no billable hourly amounts (even
corresponding to his own time entries) will be shown. This will allow a firm to
hide a contract staff's billable rates that the firm would be charging to its
clients from the contract staff.
5. Office Secretary: This role is
customizable. The role customization screen can be used to provide
selective access to features to a user in this role group. If a
preconfigured role is not suitable for a particular user, that user can be
assigned an "Office Secretary" role and then the access to features
can be customized for the user.
Administrator role users have unfettered access
to all features. Normal Staff and Contract Staff users can only view cases that
are specifically assigned to them. Users of these types can only enter their
own time entries and cannot view the time entries of others. Users of these
roles do not have access to many other features. Office Secretary role users
can view all cases and clients and can enter time for other staff members.
Other features for users of the role "Office Secretary" can be customized
via the following screen. Note that a user of type Office Secretary does not
necessarily be an office secretary. It can be assigned to any member of your
firm.
Related Articles
How to grant access from all cases for a particular staff/user?
1. Log in to CaseFox. 2. In the navigation bar, click on the "Settings" tab. 3. From the list (left side), select "Organization". 4. Under Organization, click on the "Users" option. 5. Click on the user you want to grant access to. 6. Towards the top ...
How to revoke access from all cases for a particular staff/user?
Login -> Dashboard -> Settings-> Organisation -> Users -> Staff Name -> Three Dots -> Revoke access from all cases 1. Login to CaseFox. 2. Go to the dashboard, to the left corner you will find the sidebar. 3. From there select settings and choose the ...
How to Disable User/Staff?
1. Log in to CaseFox. 2. Go to "Settings" tab. 3. On the left sidebar, click on "Organization". 4. Select "Users" option. 5. Choose the user you want to deactivate. The user dashboard will open. 6. Go to the Info tab, and deselect the Active toggle ...
How to check user history?
Login -> Settings-> Organisation -> Users -> Staff Name -> Client details 1. Login to CaseFox. 2. Go to the dashboard, to the left corner you will find the sidebar. 3. From there select settings and choose the subhead “organization”. 4. Under the ...
How to mark a staff/user as the first admin?
Login -> Dashboard -> Settings-> Organisation -> Users -> Staff Name -> Mark First Admin Only verified users and staff can be marked as first admin. 1. Login to CaseFox. 2. Go to the dashboard, to the left corner you will find the sidebar. 3. From ...