Changing Email Addresses

Changing Email Addresses

Login to your CaseFox account as an administrator.  Click on the Staff tab.  Select a staff name in the list.  Click on the email address on the right to change it.  If the selected user is of "administrator" type role, a verification link will be sent to the old email and email change will take place when that link is clicked.

    • Related Articles

    • Email Reminders for Calendared Items

      When you create a calendar entry in CaseFox, automatically generated email reminders are sent two days before and one day before the due date. To suspend email reminders, visit "Settings/Tools/Reports" -> "Invoice/General Settings". Check the ...

    • I did not receive the activation email

      Please go to the login screen and click on " Reset Password (or Re-send Activation Mail)" link. Enter your email address (case sensitive). The system will send you the activation link again. Please check the junk mail folder in your email client if ...

    • Changing Staff Hourly Rates - Old Entries

      When staff hourly rates for all clients/cases, a particular client or a particular case are changed, the new rates are applied to future time entries. Old time entries are not changed. If you desire to change old time entries for the new rates, you ...

    • Changing Old Time Entries After Changing Staff Hourly Rate For A Case

      Ideally, you should set staffs' hourly rates for a case prior to starting entering time for the case. If no case-specific hourly rates are set for a particular staff, staff's global hourly rates will be used for billing calculations in time entries. ...

    • How To Import Client List

      Please visit for details about how to import data into CaseFox. [If your existing system can export the client list, case list (with client references), and time entries (with case references) in tabular form into CSV or Excel formats, we may be able ...