Client Portal Overview in MatterSuite
The Client Portal is a secure online space where clients can view updates about their case.
Functionality:-
Clients can view tasks, download shared documents, see matter details, and check invoices or payments.
Use:-
It helps clients stay informed about their case by providing them with a single, secure place to access all information shared by the firm.
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How to Enable the Client Portal
Go to the Matter and click on any specific client in your system. Enable the Client Portal Access option. The client will receive an email invitation to log in.
How to share documents with the client
Open MatterSuite and go to the Documents section. Click Files Only and choose the document you want to share. Click the three dots next to the file and select Share. Pick your client from the list and click Save.
How can a client pay invoices
The client logs in to their Client Portal. They go to the Billing or Invoices section. They open the invoice and click Pay Now
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